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Disclaimer
All the information displayed, transmitted or carried by Woodlands Hospital and its related Website including, but not limited to, directories, guides, news articles, opinions, reviews, text, photographs, images, illustrations, profiles, audio clips, video clips, trademarks, service marks and the like, collectively the "Content", are protected by the copyright and other intellectual property laws and be informed that the content of the same is not intended to be a substitute for professional medical advice and not for solicitation of business. The Content is owned by Woodlands Hospital, its affiliates or third-party licensors. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the Content. You agree to abide by all copyright notices and restrictions attached to any Content accessed through the Woodlands Hospital website and not to alter the content in any way. Permitted Use you may take a single copy of the Content displayed on the Woodlands Hospital for personal, non-commercial use only, if you do not remove any trademarks, copyright and any other notice contained in such Content. You shall not archive or retain any Content in any form without written permission. The information provided in this site for the sole purpose of disseminating health information for public benefit.

General Disclaimer and Limitation of Liability

The Woodlands Hospital website contains facts, views, opinions, statements and recommendations of users of the Woodlands Hospital website, advertisers, third party information providers and organizations.

The Woodlands Hospital website does not represent or endorse the accuracy, completeness or reliability of any advice, opinion, statement or other information displayed, uploaded or distributed through the website. You acknowledge that any reliance upon any such opinion, advice, statement or information shall be at your sole risk. Woodlands Hospital makes no warranty or representation whatsoever regarding the website or any content, advertising services or products provided through or in connection with the website.

Woodlands Hospital expressly disclaims any and all warranties, express or implied, including, without limitation without limiting the foregoing, Woodlands Hospital shall not be liable to you or your business for any incidental, consequential, special, or punitive damages or lost or imputed profits or royalties arising out of this agreement or any goods or services provided, whether for breach of warranty or any obligation arising there from or otherwise, whether liability is asserted in contract or tort (including negligence and strict product liability) and irrespective of whether you have been advised of the possibility of any such loss or damage. Each party hereby waives any claims that these exclusions deprive such party of an adequate remedy.

You acknowledge that third party product and service providers advertise their products and services on the Woodlands Hospital website. Woodlands Hospital forms partnerships or alliances with some of these vendors from time to time in order to facilitate the provision of these products and services to you. However, you acknowledge and agree that at no time is Woodlands Hospital making any representation or warranty regarding any third party's products or services, nor will Woodlands Hospital be liable to you or any third party for any claims arising from or in connection with such third-party products and services. You hereby disclaim and waive any rights and claims you may have against Woodlands Hospital with respect to third party products and services, to the maximum extent permitted by law. Further you agree that to use the Site and contents thereof only for lawful purposes.

Feedback & Opinions

Any feedback / opinion(s) expressed in response to e-mail queries shall not be treated as medical advice until and unless the physical examination of the patient is carried out no treatment shall be initiated. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. Whilst every effort is made to address all queries and to accommodate valuable feedback from the Users, Woodlands Hospital does not guarantee a response or action to every mail.

Privacy Policy

Woodlands Hospital are required by law to maintain the privacy of your medical information, to provide you with this written Notice of Privacy Rights and Practices, and to abide by the terms of the Notice currently in effect. This policy shall be applicable to the information collected or displayed on our website. We assure to take the privacy seriously and to keep your privacy and confidentiality of the information provided to us.

We shall not intentionally or unless required under laws share the contents of any person with any outside authorities or any third party. We do not guarantee or assure that the electronic communications received from you or contents or records may not be accessible to the third parties.

Online Payment on Website and APP

  1. The Website and App provide you the ability to pay online through a third-party payment gateway for some of the Services available on the Website or App.
  2. If you choose to pay online, you may be directed to a third-party payment gateway to enable processing of the payment. This transaction will be governed by the terms and conditions and privacy policy of the third-party payment gateway.

Woodlands shall not be liable for
  1. if any transaction does not fructify or may not be completed or
  2. for any failure on part of the bank or the credit card or the third-party site or agency to perform any of its obligations or
  3. in respect of any loss or damage arising directly or indirectly arising out of the decline or acceptance of authorization for any transaction, for any reason whatsoever.

3.Cancellation and Refund Policy:
The cancellation and refund policy is only applicable to all online payments made and realised through mobile app and website for booking appointments.

In case cancellation is initiated by end user:
1.Before Schedule Appointment Time- 100% of Consultation Fees will be refunded. However, please note that convenience fees if any charged will not be refunded.
2.After Scheduled Appointment Time- neither Consultation Fees nor Convenience Fees will be refunded.

In case Cancellation is initiated by hospital due to unavailability of Doctor: 100% of consultation Fees and Convenience fees will be refunded to end user.

At the time of cancellation, amount will be refunded via same source of payment and will be subject to the payment terms of the source only. Amount will be refunded within 7 working days.

Please click here for Terms & Conditions.
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